FirstMama ships across India with free shipping on orders above ₹500. Orders are processed within 2 hours and typically delivered within 3–7 business days, depending on location. Cancellations are accepted within 2 hours of order placement. Returns or replacements are offered only for incorrect or defective products after verification through images or a video call. Approved return pickups are arranged within 2–4 business days. Used or washed products are not eligible for return.

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